- How do you figure out what [[people]] [[want]], as a [[business]]? - Being [[nice]], [[people]] will [[lie]] to you when you ask them for [[feedback]]. - Ask questions that elicit specific examples in the user's past. How do they get to where they might get your [[thing]]? Where do they get the stuff they have now? collapsed:: true - In the conversation, can you get something about how someone lives and how they see the world? - When you don't talk about your [[idea]] (or anything connected to your [[mask]]), people will not want to [[lie]] to you as much. collapsed:: true - [[Focus]] on people's lives and say as little of your idea as possible, as late as possible. - The Mom Test - 1. Talk about their [[life]]. 2. [[Ask]] about specific things that happened or what they think will happen. 3. Talk only as much as is needed to [[listen]] more. - "Only the [[market]] can tell you if your idea is good." - Instead of asking 'would you buy X', use 'how you solving X?' collapsed:: true - Ask how much [[time]] and [[money]] it costs. - What did they look at before they made their decision? Did they even try to search for options before they made their [[decision]]? - How much does the problem cost now? What do they give up for it now? - Ask about what they want the thing they want for. - What does it mean? collapsed:: true - If the consequences are more dire, they will pay. If it doesn't imply much, they probably won't pay.