Intents try to capture what the user wants (their goal) in the conversation.
Intents vs Examples
greeting_us_en <-- Intent
- Hi <-- Examples
- Where are your Brisbane offices?
- Where can I find you?
- What's your website?
Create intents in the skill section of the Watson Assistant section.
Give at least 5 examples per intent to train Watson, though the more the merrier.
Importing/Exporting Intents and examples
Intents and examples can be imported and exported via csv file in the intents page of the skill.
The format is a simple two-column comma-delemeted format with examples followed by intents, one per row, as below.
What time are you open until?,hours_info What are your hours of operation?,hours_info What are your hours?,hours_info Are you open on Sundays?,hours_info what are you hours of operation in Toronto,hours_info what are the hours of operation for your Montreal store,hours_info list of your locations,location_info Where are your stores?,location_info