Optimization precludes and narrows the capacity for citizenship that uses technology to bring forward diverse knowledges in diverse ways and submits civic decision-making to narrow corporate interest
Viewed alongside the longer history of co-optation of changes in the communication environment by powerful commercial actors, the drive toward optimization of service delivery through data analytics is part of a trajectory toward private interests in the public sphere
optimization that constrains citizenship, friction slows down the process and requires negotiation, balance, and acceptance of similarity within difference."
#Friction is not always bad. #Optimization is not always good. https://t.co/hN1lr63cvT (2/2)
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